Telephone Systems
A lot of the contact with your customers will be by telephone so the right system will help keep your customer service levels high. A growing business also needs something adaptable that can grow with it, we use a range of systems that can do just that.
Whether you need automation, call queuing, voicemail or something completely bespoke - there is a system for you. With cabling backed by a 15 year guarantee, ongoing maintenance, remote programming and upgrades you can be sure your phone system will be with you for the life of your business.
How does it work?
Quite often an organisation will purchase a limited phone system that soon needs replacing, or something way beyond what they need; both in size and cost!
We will identify your current requirements and ensure the recommended solution is scalable enough for your future needs. This extends to VOIP (Voice over IP) compatible systems, effectively future-proofing your telecommunications. And if you want to save money on calls, we can help there too.
Why do I need it?
Each business sector is different, but the common goal is to give your customers the best experience you can. Simply being able to hold or transfer calls is a big step from covering the mouth piece with your hand while you shout a colleague (with the customer being able to hear every word).
An automated system can get customers through to the correct department; call queuing can allow everyone to speak with someone but can also be used to advertise other products and services; voicemail ensures missed calls are returned. These are just a few features but this clearly outlines the many benefits available from a professional phone system.
How much does it cost?
Modern phone systems which support from 2 users to 2000 users start from under £1000. Whether you operate from a single site or are spread over 64 sites, there's a phone system that can provide all the features you need.
Even if you require a completely customised solution we can tailor a system to your exact requirements. All of our solutions cover existing technology such as digital lines, voicemail, voicemail-to-email, fax-to-email, and even roaming extensions.
What next?
If you can't believe how you've managed without a professional telephone system or you have further questions about the service, please contact sales on 0845 475 1893 or 01226 736673 or by email: sales@cultrix.co.uk.
Why not complete a phone system requirements form then we will arrange for one of our telephone engineers to give you a call and discuss your requirements before sending you a personalised quotation.