Managed IT for businesses
Our approachable, friendly response isn’t listed - it just comes as part of the service. Whether you are one user, or thousands, you’ll get our lightning-fast service desk, and engineers who are there for you 100%.
All our managed IT, support and services are fully aligned with the controls recommended by the UK National Cyber Security Centre (NCSC), so you’re off to a great start when it comes to cybersecurity.
Your business will be protected by five key controls relevant to network security. PLUS, our onboarding process includes your FREE roadmap to Cyber Essentials accreditation should you wish to gain certification.
Unsure what support your business needs?
Book an 'IT assessment' and we'll help you to choose the appropriate level of support for your business.
Book now
Standard and Enhanced IT Support
Whichever IT support option you choose, the main cybersecurity controls will be in place for your system, improving your network security in line with Cyber Essentials recommendations (whether accredited or not). All controls are regularly reviewed - we even get alerts about some changes on your devices in real-time.
Our Standard Support is a simple ‘per device/service’ option – just choose what you‘d like us to cover. Keep in mind, Cyber Essentials stipulates you must manage and maintain every device with access to business data – even email on a personal phone – in order to operate securely.
Our Enhanced Support is a fully comprehensive option (per user) - support covers every user device, such as their desktop, laptop, tablet and mobile. When all users are covered, our managed IT support also extends to your business networks and network devices. If it’s specified by Cyber Essentials, it’s included. Enhanced Support, at first glance, may seem more expensive, but it covers a lot more and is often cheaper than covering each device individually.
Managed IT support aligned with Cyber Essentials to protect against cybercrime
Our IT support provides the same standards and measures recommended by Cyber Essentials, the UK government’s scheme to safeguard businesses from the most prevalent forms of cyber attack.
Devised by the National Cyber Security Centre (NCSC) themselves, measures ensure you’re operating at optimum safety, giving your clients the reassurance they need that you take their safety, and that of their data, seriously too.
Our FREE roadmap towards Cyber Essentials accreditation is your first step. Here’s how it works:
- Discovery - we identify and audit all your hardware, software, and services, and how these are configured, against the Cyber Essentials five key control areas.
- Gap analysis - we produce a report detailing your security vulnerabilities, comparing where you are now, against where you need to be to achieve Cyber Essentials.
- Roadmap – your FREE plan of action for putting all key control measures in place to become Cyber Essentials ready.
Don’t want to be Cyber Essentials accredited?
There’s no obligation to become Cyber Essentials accredited. We simply use the roadmap from our discovery and gap analysis to improve your network security and implement as many of the recommendations as possible.
Features of our managed IT for businesses
All the support you need from a super-responsive managed service provider
Unlimited telephone, email and remote support, including for your peripherals; and 24-hour system monitoring-
Care for your hardware
Server management and maintenance, as well as computer maintenance and warranty management Protection for your data and operation
Backup management and monitoring, business continuity and disaster recovery planning for if the unthinkable happens-
Cybersecurity reassurance
System audits and vulnerability reports identify issues so they can be fixed – crucial for today’s online environment
Responsive when you need us, proactive when you don't
With Cultrix as your managed service provider for IT, you never have to go it alone. You’ll get the utmost business capability and security with our legendary customer service desk and engineer support team with best-in-class tools to monitor your infrastructure and proactively alert to issues.
98.1%Customer satisfaction
6 minutesAverage first response
24 minutesAverage reply time
Getting a quote from us is easy
Simply get a quote online or request a callback. If there’s anything you’re not sure about we’re here to help. Just call on 0330 333 5790 or email us.