Business services like IT support, when they work properly, are a true partner to your business, helping it to progress and grow. The peace of mind isn’t charged for but is a natural byproduct of the actual material support you’re invoice for by a specialist.

Here’s what it’s like when your IT support is a ‘true partner’ to your business.

It’s a headache-free zone

Headaches about business-critical specialist areas disappear when taken care of by an expert. Business owners feel freer to take their business forward, enjoying the comfort of having an expert by their side.

Real IT support is a partnership in every sense of the word

“It’s often the case that when a new IT support customer comes on board, they’re blown away by the quality of our service. We know we’re above and beyond most other providers and what they’re prepared to do to support a customer’s business. We act as a true partner and get a lot of complements about that, which confirms what we do is worthwhile and genuinely helps businesses to operate better,” says Shaun Wilders, Cultrix Managing Director

“Compared to the last guy, you’re like Jesus”

We’re not saying we’re saving any souls now, or in the future, but we do save business owners the stress and anxiety that can arise from not using IT properly and safely. The new client who compared us to Jesus had contacted us on an urgent tech issue they needed help with, and we jumped on it because we knew it was important to their operations.

We’re not saying we’re saving any souls now, or in the future, but we do save business owners the stress and anxiety that can arise from not using IT properly and safely. The new client who compared us to Jesus had contacted us on an urgent tech issue they needed help with, and we jumped on it because we knew it was important to their operations.

“The relief someone is on your side”

It’s said to us time and again. That it’s a relief to have someone working with them who’s on their side, got their best interests at heart and can use specialist knowledge to get them moving forward, progressing and growing.

“Unless you’re a tech expert yourself, get the specialists in. We’ve never looked back since appointing Shaun and team”

It’s the same with any specialist knowledge professional. Whether it’s an accountant, solicitor, insurance expert or occupational health professional, the time and energy you save appointing a specialist is incredible, and a relief.

“If you don’t like accounts and then get an accountant who knows what they’re doing – you sleep a lot easier”

Just like accounts, IT is a specialist area and one where, if you get something wrong, the repercussions are serious.

Compliance, reputation and secure operating are all vital to a business’s health, as well as the business owner’s health! You’ll be charged for the services but the quality of sleep you’ll get knowing you’re looking after your business properly, doesn’t have a price.

“We’re clever enough to service your business as the unique operation it is”

Cultrix has always provided a bespoke service because that’s what businesses need. The team get to know each and every business and its owner individually. While there are ‘levels of support’, a business will never pay for more support than it needs, and the support response is entirely flexible to what the business requires.

“We provide IT support for other IT support providers”

“Other IT support providers started approaching us to provide their service, as a white label provider, so that’s also something we now offer. We have a good reputation as one of the best providers and other IT support businesses want to bring that benefit to their own clients. That’s fine by us, we’re happy knowing we’re helping even more businesses, even if they don’t know it’s Cultrix providing the support,” says Shaun.

Would you like less headaches with a true partner for your IT?

If you’d like to join the headache-free zone, full of happy Cultrix customers, or if you’d like us to provide your customers’ IT support as a white label service, get in touch.

The IT support specialists are here ready to chat about what you and your business.

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