Dedicated or contended hardware – be wary
You will probably be familiar with and used to hearing the phrase from IT support providers and cloud service providers, that they use, “dedicated servers” for their customers’ provision.
Explaining the cost behind IT services
As with any specialist service, to understand the costs you have to know the technical detail of how that service is supplied. And IT services are about as technical as you can get! But at Cultrix, we want to be as transparent about IT services as possible, and explain them in everyday language.
Data centre tiers explained
In our short series of posts on costs of IT services and why some services are cheaper than others across providers, we look at data centre tiers, what they mean and why the higher the tier, the higher the cost and what this means for your business.
Microsoft Windows ‘end of life’ dates and GDPR breach risk
Don’t get caught out by Microsoft Windows end of life dates and risk breaching GDPR compliance.
Short-staffed, and over-worked staff
How often do we hear that a person is doing the work of three individuals in an eight-hour day? Or something like: I’ve worked 60 hours a week for the last eight weeks, because others are off sick.
Inflexible company policies and how they affect customer service
I recently booked my summer holiday with a well-known, trusted holiday company.