These terms and conditions apply to any prize draws, giveaways or competitions ("Competitions") run by Cultrix, unless we publish different terms for a particular Competition.

1. Promoter

The promoter is Cultrix Limited ("we", "us"), registered in England and Wales, using the contact details shown on our website.

2. Eligibility

Unless stated otherwise in the specific Competition details:

  • Competitions are open to UK residents aged 18 or over.
  • Employees of Cultrix and their immediate family members are not eligible.
  • We may ask for proof of age or eligibility and may withhold a prize if this is not provided.

3. How to enter

The entry method, opening date and closing date for each Competition will be explained in the accompanying communication (for example a social media post, email or web page).

Entries received after the closing date will not be counted. We are not responsible for entries that are lost, delayed or not received for any reason.

4. Winner selection and notification

Unless stated otherwise:

  • winners will be chosen at random from all eligible entries received before the closing date; and
  • we will contact the winner using the details provided as part of their entry.

If we cannot contact a winner, or they do not respond within a reasonable period (normally 7 days), we may choose another winner or withdraw the prize.

5. Prizes

The nature of the prize will be described in the Competition details. Prizes are:

  • non-transferable; and
  • not redeemable for cash or other alternatives, unless we agree otherwise.

We reserve the right to substitute a prize with one of equal or greater value if circumstances beyond our control make it necessary to do so.

6. Publicity

We may ask for permission to mention your name or business in communications about the Competition (for example, "Congratulations to [Name] from [Company] who won..."). We will not share more information than is reasonable or appropriate.

7. Fair play and conduct

We reserve the right to disqualify entries that:

  • are incomplete, illegible or fraudulent;
  • appear to involve automated or bulk entry mechanisms; or
  • in our reasonable opinion, breach the spirit or letter of these terms.

8. Personal data

We will use personal data submitted as part of a Competition (for example your name and contact details) only for the purpose of administering the Competition and fulfilling any prize, unless you explicitly agree to additional uses. Our Privacy and cookies information explains more about how we handle personal data.

9. Our liability

We will not be liable for any loss, damage or disappointment suffered by any entrant as a result of entering a Competition or accepting a prize, except where this cannot be excluded by law.

10. Changes and cancellation

We may cancel, amend or withdraw a Competition where it becomes necessary to do so due to circumstances beyond our reasonable control. If we do, we will act fairly and proportionately.

11. Governing law

These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.