If you’re using ChatGPT in your business, have you considered the security implications and how to use it safely? We look at and discuss the risks and how to use ChatGPT safely.
You’re not alone if you’re using ChatGPT to help you with your tasks in the day-to-day running of your business. ChatGPT has become extremely popular as a business tool and has evolved greatly since its beginnings in 2018 as a simple predictive language modeller.
Use of ChatGPT is on the rise
Many companies and individuals are using ChatGPT as a powerful tool to assist with simple coding tasks, answering questions and generating content.
While ChatGPT is not known for its accuracy, and many experts agree it can’t take the place of humans when it comes to comprehensive solutions for coding and creating natural, human-centred content, it’s becoming more common for organisations and business to use it regardless.
It’s easy to take your eye off security
Since ChatGPT ‘went viral’ business owners are increasingly seduced by the idea of a free, or inexpensive, tool to help them with the many tasks they must do to run their operation.
However, as with the use of any new online tool or piece of software, there are security implications to be considered. While a security-first mindset might take a backseat in the face of ChatGPT’s supposed power and abilities, business owners are urged to keep their eyes firmly fixed on the continued safety of their data, privacy and security.
Does using ChatGPT pose a security risk?
Open AI, the company that owns ChatGPT, have installed many security measures to keep users safe. And, currently, they say they don’t share user data with third parties for marketing purposes.
But that doesn’t mean to say the data you share with ChatGPT is completely confidential.
You can find out more Chat GPT data usage and opt-out options and policies here in OpenAI’s FAQ and are encouraged to look into these and be sure and comfortable with how your data is used.
ChatGPT conversations are not strictly private
While the data you share with ChatGPT is not shared with the wider world, it is stored on Open AI’s servers and accessible to their developers. Your conversations with ChatGPT are also used to help the language model in its training and by default it will ‘learn’ from the information you share.
ChatGPT collects a mountain of data
Aside from the conversations you generate, ChatGPT collects your unique personal data, including your name, telephone number, IP address and other cookie-orientated identifiers. This user data may not be shared with third parties, but it may be shared with other associates and users should be aware of and be comfortable with the terms of data usage, particularly if using the free version.
Misinformation and misuse
ChatGPT, like other AI software is data hungry and its remarkable human-like responses mean users are more likely to be seduced into sharing personal, confidential information, as well as believing every answer the tool generates for them.
Hackers exploit the believability of the tool, using it to generate content for phishing and other online scams.
Users should be aware ChatGPT does NOT provide citations and can present incorrect information.
Set a company policy for ChatGPT usage
It’s no surprise that some companies have restricted staff usage of ChatGPT, due to the risk of entering company information into, what is, essentially a consumer service, and the security risks this poses.
Advice for using ChatGPT safely
Be ‘security minded’ and aware that ChatGPT as an open tool can be used for malicious purposes.
- Don’t ever share sensitive information such as credit card numbers, bank details, etc.
- Disable chat history and opt out of model training (will still be kept on OpenAI’s servers for 30 days even if you opt out)
- Always check your sources independently for information gained through ChatGPT – the tool does not provide citations and cannot be relied upon as accurate
- Ensure you only download the official ChatGPT app and do not click on supposed extensions that maybe lookalikes set up to steal your data
- Delete all your data and account from ChatGPT, if you’re not happy
ChatGPT - be security-minded
As with the use of any online tool or software, you should consider the security implications first and foremost in the continued safe operation of your business.
If you’re not sure, have any doubts regarding how you’re using ChatGPT and need advice, please get in touch with our security-minded, security-first cybersecurity team.
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